Privacy Policy

We collect information you voluntarily provide to us when you fill out a contact form, request a cash offer, or communicate with us. This may include:

• Full name, phone number, and email address
• Property address, type, and condition details
• Project scope, timeline, and budget information
• State of residence or property location
• Any other information you choose to include in your message

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on pages. This information is collected through standard web analytics tools and cookies.

We use the information we collect for the following purposes:

• To respond to your inquiry or contact form submission
• To prepare and deliver a cash offer for your property
• To schedule consultations, site walks, or project discussions
• To send you text messages (SMS) or phone calls if you have provided express written consent
• To follow up on prior conversations or submitted requests
• To improve our website, services, and communications
• To comply with applicable laws and regulations

If you opt in to SMS communications, you may receive messages related to your inquiry, property offer, or project. Message frequency varies based on your engagement. Message and data rates may apply depending on your carrier and plan.

To opt out of SMS messages at any time: Reply STOP to any text message from us, or contact us directly at [email protected]. After opting out, you will receive one confirmation message and no further texts will be sent.

For help: Reply HELP to any SMS message or email us at [email protected]. You may also call us at (863) 326-3293 during business hours.

We do not sell, rent, lease, or share your phone number or SMS consent data with any third party for their marketing purposes.

We do not sell, trade, or rent your personal information to any third party. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted vendors who assist us in operating our website or conducting business, such as CRM platforms or email service providers. These vendors are contractually obligated to keep your information confidential.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information in any other manner with your explicit consent.

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies are small text files stored on your browser. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.

We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website. These tools collect anonymized data and are governed by their own privacy policies.

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, to provide ongoing services, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of SMS or email communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected] or (863) 326-3293. We will respond to your request within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.